Last Updated: July 13, 2026

Faro & Company (“Faro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit faroandco.com (the “Site”), any of our subdomains, contact us, or use our services online.

If you do not agree with this Privacy Policy, please do not use the Site.

1) Information We Collect

We may collect the following categories of information:

A. Information you provide directly

• Contact information (such as name, email address, phone number, company, job title)
• Inquiry details (messages you send through forms, email, or chat)
• Subscription information (if you sign up for newsletters or updates)
• Other information you choose to provide (such as project details, budgets, timelines)

B. Information collected automatically

When you use the Site, we may automatically collect:

• Device and usage data (IP address, browser type, operating system, pages viewed, time spent, referring URLs)
• Approximate location (derived from IP address)
• Cookie and similar technology data (see “Cookies and Tracking” below)

C. Information from third parties

We may receive information from:

• Analytics providers (e.g., Google Analytics)
• Advertising/remarketing partners (if used)
• Social networks (if you interact with our social pages or social plug-ins)

2) How We Use Information

We use information to:

• Provide and operate the Site
• Respond to inquiries and communicate with you
• Provide requested services and support
• Improve the Site, content, and user experience
• Send administrative messages (e.g., updates to policies)
• Send marketing communications (where permitted and/or with your consent)
• Measure marketing performance and understand audience engagement
• Detect, prevent, and address security or technical issues
• Comply with legal obligations and enforce our agreements

3) Cookies and Tracking Technologies

We use cookies and similar technologies (such as pixels and tags) to:

• Remember preferences
• Understand Site usage and performance
• Support marketing and advertising (if enabled)

Your choices: You can control cookies through your browser settings. Some features may not function properly if cookies are disabled. If we use a cookie banner/consent tool, you can manage your preferences there.

Do Not Track: Some browsers offer “Do Not Track” signals. Because there’s no consistent industry standard, we may not respond to these signals.

4) How We Share Information

We may share information in the following circumstances:

A. Service providers

We may share information with vendors who help us operate our business and Site (e.g., website hosting, analytics, email delivery, CRM tools). They are permitted to use information only as needed to provide services to us.

B. Legal and safety

We may disclose information if required by law or if we believe disclosure is necessary to:

• Comply with legal process
• Protect rights, safety, and security of Faro, users, or others
• Prevent fraud or security issues

C. Business transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

D. With your direction

We may share information if you request or direct us to do so.

5) Your Privacy Rights

Depending on where you live, you may have rights to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete certain information
• Opt out of certain processing (such as marketing emails)
• Obtain a copy of your information (data portability)

To exercise rights: Contact us using the information in the “Contact Us” section. We may need to verify your identity before responding.

Email marketing opt-out: You can unsubscribe using the link in our emails, or contact us to be removed.

6) Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to meet legal, accounting, or reporting obligations. Retention periods may vary depending on the type of information and why it was collected.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system can be guaranteed 100% secure, and we cannot guarantee absolute security.

8) Children’s Privacy

The Site is not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

9) Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. Please review their privacy policies.

10) International Visitors

If you access the Site from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate. These locations may have different data protection laws than your country.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last revised. Your continued use of the Site after changes means you accept the updated policy.

12) Contact Us

If you have questions or requests regarding this Privacy Policy, contact: info@faroandco.com